Find answers to common questions below, or submit a support ticket if you need personalized help.
Add the ListenLayer script tag to your website's <head> section. You'll find your unique script tag in the ListenLayer application under Settings → Installation. The script loads asynchronously and won't affect your page load speed.
For advanced installations (custom events, identity), add the stub script before the main loader. See our installation guide for details.
ListenLayer automatically tracks: pageviews (including SPA navigations), clicks (links, buttons, downloads), form interactions (load, start, field focus, submit), scroll depth, session duration, and engagement. All data collection respects the visitor's consent preferences.
ListenLayer detects forms on your pages automatically — including forms from platforms like HubSpot, Marketo, and Gravity Forms. Each form is fingerprinted based on its structure (fields, buttons, method) and classified by AI. No manual tagging is required.
Yes. ListenLayer is built with privacy at its core. It supports granular consent categories (analytics, advertising, personalization, functional), integrates with all major CMPs (OneTrust, Cookiebot, etc.), and offers three tracking modes: identified, anonymous, and do-not-track. IP anonymization and PII vaulting are built in.
Absolutely. ListenLayer pushes trigger results and data actions to window.dataLayer, making it easy to fire GTM tags based on ListenLayer events. Each trigger creates its own dataLayer event, and data actions are pushed as separate ll_data_action events for clean GTM trigger matching.
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